All our shipments are entrusted to UPS, in order to guarantee you the best service in terms of punctuality and safety. We use packaging that can protect your purchases from accidental bumps and temperature changes, products that need temperature controlled transport will travel cool thanks to the use of refrigerating gel bags, a special substance suitable for the fresh food station.
Delivery usually takes place within 48 hours of shipping for all destinations in Italy, excluding Calabria and Islands and some remote locations, for which delivery times may be extended up to 4 days. Transit time for international shipments is 48 hours. At the time of shipping you will receive a confirmation email containing a search number that will allow you to check online the transit status of your shipment.
In order to minimize transit times and further safeguard the freshness of our products, we do not ship on Thursday and Friday, shipments of orders received on Thursday and Friday are made the following Monday; all other orders are normally dispatched on Monday, Tuesday, and Wednesday.
To find out what to do in case of non-delivery or in case something goes wrong during transport, please refer to what is indicated in our Terms of Sale.